Privacy Policy

Last updated: May 30, 2024

Smartify.AI (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartify.ai (the “Site”), and when you use our services (collectively, “Services”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We collect information to provide better Services to our users. We collect information in the following ways:

1. Information you give us: This includes any information you provide directly when you use our Services, such as when you create an account, subscribe to our newsletter, or contact us for support. The types of information we collect may include your name, email address, phone number, payment information, and any other information you choose to provide.

2. Information we get from your use of our Services: This includes information about the devices you use to access our Services, such as hardware models, operating system versions, unique device identifiers, and mobile network information. We also collect information about your activity on our Site, such as your IP address, browser type, and settings, the date and time of your use, and cookie data.

How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our Services.

• Improve, personalize, and expand our Services.

• Understand and analyze how you use our Services.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.

• Process your transactions and manage your orders.

• Find and prevent fraud.

• For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Sharing Information

We do not share your personal information with companies, organizations, or individuals outside of Smartify.AI except in the following cases:

With your consent: We will share personal information with companies, organizations, or individuals outside of Smartify.AI when we have your consent to do so.

For External Processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use third-party service providers to help us with:

Payment Processing: To process your payments securely.

Data Analysis and Infrastructure: To help us analyze how our Services are used and to support the infrastructure necessary to provide our Services.

Customer Support: To assist us in providing customer support services.

Marketing and Communication: To help us manage our communications and marketing efforts.

These third parties are only permitted to access or use your data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access: You have the right to request copies of your personal data.

Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to erasure: You have the right to request that we erase your personal data, under certain conditions.

Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Children’s Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@smartify.ai

• By visiting this page on our website: https://smartify.ai/contact

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